Information We Collect
We collect Personal Data about you that you provide to us while using the Site. Personal Data may include your name, address, phone number, credit card number or e-mail address. We also collect non-personally identifiable information, which may be linked to your Personal Data, including your log-in name, IP address and password, and search preferences related to specific searches.
Protecting Your Personal Data
To prevent unauthorized access, we maintain reasonable physical, electronic and organizational procedures to protect Personal Data against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access.
How We Use the Information We Collect
We use Personal Data and other information collected through the Site to register you with the Site to provide you with the requested products and services, to build features that will make the services available on the Site easier to use, and to contact you about these services. This includes faster purchase requests, better customer support and timely notice of new services and special offers. From time to time, Sapa Diamond Hotel may contact you to request feedback on your experience using the Site, to assist us in improving the Site, or to offer special savings or promotions to you as a Site user, where you have indicated your consent to receiving such communications. If you would prefer not to receive notices of special savings or promotions, you may simply opt-out from receiving them by replying to Sapa Diamond Hotel using the hyperlink provided in these notices.
Sharing Your Personal Data
Sapa Diamond Hotel, may share your Personal Data with third parties we employ to perform services on our behalf, such as web hosting services, data analysis, to market our products and services, to handle credit card transactions and to otherwise provide you with customer service. All such third parties will be under an obligation to maintain the security and confidentiality of the Personal Data, and to process the Personal Data only in accordance with our instructions.
In some cases, Sapa Diamond Hotel may require that you transact directly with a third party to obtain services, or when you use the Site to reserve a hotel room or obtain another product or service, we may provide your Personal Data to that hotel or other involved third party.
Sapa Diamond Hotel may disclose Personal Data to protect ourselves against liability, to respond to subpoenas, judicial processes, legitimate requests by law enforcement officials, or as otherwise required in order to comply with applicable law, or to the purchasers in connection with any sale, assignment, or other transfer of all or a part of our business or company. We may also disclose Personal Data to enforce or apply the terms and conditions applicable to our products and services, or to protect the rights, property or safety of Hotel, our users, or others.
In the situations described above, the recipient of the Personal Data may be located in a jurisdiction that may not provide an equivalent level of data protection to the laws in your home jurisdiction.
A Special Note About Children
Persons under the age of 18 are not eligible to use any services on our Site.